Mug Cake

All orders must be placed 1–2 days in advance to allow sufficient preparation time.

Delivery is available daily from 11:00 AM to 9:00 PM. Exact delivery times cannot be guaranteed, as they depend on the driver’s route.

Delivery is not available to the Western UAE regions.

Visa card payments are accepted for all orders.

Cash on delivery is available only for orders below AED 100. Orders of AED 100 or more must be paid by Visa card.

Due to the perishable nature of cakes, all confirmed orders are non-returnable and non-refundable, except where required by applicable UAE law.

If you receive a damaged, defective, or incorrect order, please contact ElegantCup as soon as possible and provide clear photos for review.

Cake decorations and colors may vary slightly due to the handmade nature of our products.

Please follow the recommended storage instructions to maintain cake freshness and quality.

All orders and customer rights are subject to applicable UAE consumer protection laws.